Retail Facilities Manager - Multi-Site Service Lead

CBRE Group, Inc.; Abingdon; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

CBRE Group, Inc. in the UK Retail FM division seeks a Service Manager to lead the delivery of hard and soft facilities management services across a dispersed portfolio, ensuring operational excellence, exceptional customer experiences and strong commercial performance.

You will own service delivery across multiple locations, build and maintain client relationships, lead engineering and operations teams, manage budgets, drive continuous improvement and ensure health, safety and statutory

Qualifications

• Experience in facilities management, M&E, or related operations.
• Experience across multiple sites in dispersed portfolio.
• Strong stakeholder management and leadership capabilities.

Responsibilities

• Oversee service delivery across multiple locations.
• Build relationships with client stakeholders.
• Lead engineering and operations teams.
• Drive operational, financial and commercial performance.
• Support business continuity and minimise disruption.
• Manage contract budgets and identify growth opportunities.
• Coach and develop operational teams.
• Ensure health, safety and statutory compliance.
• Collaborate with supply partners to deliver service.
• Use data to drive efficiencies and continuous improvement.

Skills

Facilities Management

M&E

Engineering

Multiple sites

Stakeholder management

Leadership

Budget management

Retail environment

Communication skills

Job description

CBRE Group, Inc. in the UK Retail FM division seeks a Service Manager to lead the delivery of hard and soft facilities management services across a dispersed portfolio, ensuring operational excellence, exceptional customer experiences and strong commercial performance.

You will own service delivery across multiple locations, build and maintain client relationships, lead engineering and operations teams, manage budgets, drive continuous improvement and ensure health, safety and statutory