Multisite Facilities & Maintenance Coordinator

White Stuff; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly/Annual bonus

25 days holiday + Bank Holidays

Volunteer days

Staff discount 50%

Dental insurance

Healthcare cash plan

Life Assurance

Season ticket loan

Pension contributions

Job summary

White Stuff is seeking a proactive Facilities & Maintenance Coordinator to oversee day-to-day FM activities across 120+ UK and Germany stores, HQ and distribution centres. You will support the Facilities & Maintenance Manager with administration and ensure health and safety compliance.

You will manage reactive maintenance, coordinate contractors, and maintain the Property Management system while producing regular status reports for stakeholders.

Qualifications

• Experience in a facilities role within a multi-site and retail environment.
• Ability to communicate with all levels of the business and with suppliers/contractors.
• Knowledge of statutory maintenance and testing compliance.
• Experience with risk assessments, audits and accident investigations.
• IOSH certification is a beneficial but not essential.
• Proactive, innovative and responsive with good organisation and planning skills.
• Ability to multi-task and work under pressure in Facilities Management.
• Proven administration skills and competence with Word, Excel, Outlook, PowerPoint.

Responsibilities

• Be the primary contact for FM and workplace enquiries across the White Stuff Estate.
• Log and action reactive maintenance and drive completion to high standards.
• Maintain the in-house Property Management system and keep store details up to date.
• Prepare weekly and monthly maintenance reports for stakeholders.
• Administer all PPM, statutory and compliance maintenance to ensure sustainability.
• Administer utilities contracts including invoices processing.
• Manage contractors to ensure high service levels and safe work.
• Review and approve contractors’ risk assessments and method statements.
• Ensure health, safety systems are in place and issues are managed efficiently.
• Monitor safety incidents and produce reports for H&S Committee.
• Liaise with landlords as required and assist with H&S policy updates.
• Assist with Environmental Plan and Business Continuity updates.

Skills

Facilities management

Multi-site experience

Stakeholder communication

Risk assessments

Audits

Contractor management

Health & safety knowledge

MS Office

IOSH certification (benefit)

Tools

Property management system

Job description

White Stuff is seeking a proactive Facilities & Maintenance Coordinator to oversee day-to-day FM activities across 120+ UK and Germany stores, HQ and distribution centres. You will support the Facilities & Maintenance Manager with administration and ensure health and safety compliance.

You will manage reactive maintenance, coordinate contractors, and maintain the Property Management system while producing regular status reports for stakeholders.