Multi-Site Facilities & Maintenance Coordinator (Retail)

White Stuff; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly/Annual bonus opportunity

Up to 25 days holiday + bank holidays

Volunteer days (2 days)

50% staff discount

BUPA Dental Insurance

Healthcare cash plan & Life Assurance

Season ticket loan (interest free)

Pension contribution

Job summary

White Stuff is seeking a proactive Facilities & Maintenance Coordinator to oversee day-to-day FM activities for a portfolio of 120+ stores and concession sites in the UK and Germany, plus HQ and distribution centre. You will support the Facilities & Maintenance Manager with admin, health and safety compliance, and supplier management.

The role requires experience in retail facilities, strong organisation, and the ability to manage multiple tasks in a dynamic environment.

Qualifications

• Experience in a facilities role within a multi-site and retail environment.
• Ability to communicate at all levels with the business, suppliers and contractors.
• Knowledge of statutory maintenance and testing compliance.
• Experience with risk assessments, audits and accident investigations.
• IOSH certification would be a benefit but not essential.

Responsibilities

• Primary contact for FM and workplace related enquiries across the White Stuff estate.
• Logging and actioning reactive maintenance and ensuring highest standards.
• Maintaining the in-house Property Management system with up-to-date store details.
• Preparing weekly and monthly maintenance reports for stakeholders.
• Admin of PPM, statutory and compliance maintenance to ensure compliance.
• Admin of utilities contracts including invoice checks.
• Contractor management to ensure highest service levels.
• Reviewing contractor risk and method statements for safety.
• Ensuring health and safety systems are in place and updated.

Skills

Facilities management

Multi-site experience

Communication skills

Organisational skills

Proactive

Tools

MS Office

Property system

Job description

White Stuff is seeking a proactive Facilities & Maintenance Coordinator to oversee day-to-day FM activities for a portfolio of 120+ stores and concession sites in the UK and Germany, plus HQ and distribution centre. You will support the Facilities & Maintenance Manager with admin, health and safety compliance, and supplier management.

The role requires experience in retail facilities, strong organisation, and the ability to manage multiple tasks in a dynamic environment.