Retail FX Bureau Manager: Lead & Grow Store Team

eurochange; Woking; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Colleague Rate on Travel Money

28 days holiday (inclusive of bankhol

High Street Discounts

Free 24/7 Virtual GP service for you

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Employee Assistance Programme -because

Wagestream - access earned wages

Recognition Awards for outstanding

Additional holiday entitlement after 1

Life Assurance

Job summary

eurochange in Woking is seeking a Bureau Manager to lead a small retail team within our FX-focused branch. You will drive revenue, ensure exceptional service, and maintain compliance with AML/KYC and company policies.

The role demands strong leadership, relationship building, and a proven track record in retail or financial services. Join us to elevate the travel money experience for customers.

Qualifications

• Proven experience leading teams in retail or financial services.
• Strong leadership, communication, and customer service skills.
• Knowledge of AML/KYC and financial compliance.

Responsibilities

• Own branch performance and drive revenue with sales strategies.
• Inspire and coach team to deliver personalised customer experiences.
• Promote our full range of services to travel money customers.
• Ensure AML, KYC and procedures compliance.
• Conduct cash reconciliations and audits to manage risk.
• Analyse branch KPIs to identify improvement opportunities.
• Collaborate with Regional Managers to drive wider business success.

Skills

Team leadership

Sales leadership

Customer service

Communication

Problem solving

Tools

POS systems

Cash handling

Compliance processes

Job description

eurochange in Woking is seeking a Bureau Manager to lead a small retail team within our FX-focused branch. You will drive revenue, ensure exceptional service, and maintain compliance with AML/KYC and company policies.

The role demands strong leadership, relationship building, and a proven track record in retail or financial services. Join us to elevate the travel money experience for customers.