Travel Money Retail Store Manager

Eurochange Ltd; Liverpool; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

28 days holiday

High Street Discounts

Free 24/7 Virtual GP service

Cycle to Work Scheme

Life Assurance

Wagestream – access earned wages

Job summary

eurochange Ltd invites applications for a Retail Bureau Manager in Liverpool. You will lead a small team within a busy retail FX environment, driving revenue while delivering exceptional customer service. The role emphasizes performance, compliance, and continuous improvement, with shift-based duties across a Monday-Sunday pattern.

Join a market-leading travel money provider, empower your team, and enhance customer experiences while upholding the company’s values and standards.

Qualifications

• Proven leadership experience in retail, banking or financial services
• Strong sales mindset with ability to drive revenue
• Excellent communication and coaching skills

Responsibilities

• Own the performance of your branch, driving revenue and profitability through excellent customer service and sales strategies
• Inspire and coach your team to deliver personalised experiences for every customer
• Build lasting relationships with customers, understanding travel needs and matching products
• Promote the full range of eurochange services to simplify customers’ travel money experiences
• Lead by example in delivering eurochange sales framework and AML/KYC compliance

Job description

eurochange Ltd invites applications for a Retail Bureau Manager in Liverpool. You will lead a small team within a busy retail FX environment, driving revenue while delivering exceptional customer service. The role emphasizes performance, compliance, and continuous improvement, with shift-based duties across a Monday-Sunday pattern.

Join a market-leading travel money provider, empower your team, and enhance customer experiences while upholding the company’s values and standards.