Retail Floor Manager: Lead Team, Drive Sales & Experience

B&M Retail Limited; Southend-on-Sea; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Discounts at retailers

Job summary

B&M Retail Limited is hiring a Floor Manager for our New Rayleigh store. This permanent, full-time role requires flexibility across days, evenings, and weekends to lead a dynamic shop floor and deliver exceptional customer experiences.

You will drive performance, support your team, and ensure high merchandising and store standards while focusing on sales KPIs in a fast-paced retail environment.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Ability to motivate, coach and inspire others.
• Maintain high store and merchandising standards.
• Strong focus on targets, results and customer experience.
• Hands-on attitude and willingness to roll up sleeves.

Responsibilities

• Take charge of the shop floor, keep standards high and customers happy.
• Lead, energise and support your team to perform at their best.
• Drive sales and KPIs, spotting opportunities to improve performance.
• Plan, adapt and react to the pace of the day.
• Coach and develop your team through feedback and support.

Skills

Leadership

Team leadership

Coaching

Customer experience

Merchandising standards

Results orientation

Job description

B&M Retail Limited is hiring a Floor Manager for our New Rayleigh store. This permanent, full-time role requires flexibility across days, evenings, and weekends to lead a dynamic shop floor and deliver exceptional customer experiences.

You will drive performance, support your team, and ensure high merchandising and store standards while focusing on sales KPIs in a fast-paced retail environment.