Retail Floor Leader

Tommy Hilfiger; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Tommy Hilfiger seeks a dedicated Supervisor in Oxford to manage store operations and provide exceptional customer service. The ideal candidate will have supervisory experience in premium or luxury brands, and be skilled at motivating teams and driving sales.

Responsibilities include overseeing shop floor efficiency, managing personnel, and ensuring excellent service for repeat customers. A commitment to inclusivity and diversity is emphasized in our workplace culture.

Qualifications

• Track record in supervisory or specialist roles within premium/luxury brands.
• Experience with team management and conflict resolution.
• Ability to build relationships and communicate effectively.

Responsibilities

• Ensure efficient running of the shop floor to achieve high customer service.
• Support management in personnel and merchandising functions.
• Communicate all marketing and sales promotions to staff.
• Drive shop floor sales by motivating team members.
• Ensure accountability for repeat customer service.

Skills

People management

Conflict resolution

Effective communication

Team player

Adaptability

Job description

Tommy Hilfiger seeks a dedicated Supervisor in Oxford to manage store operations and provide exceptional customer service. The ideal candidate will have supervisory experience in premium or luxury brands, and be skilled at motivating teams and driving sales.

Responsibilities include overseeing shop floor efficiency, managing personnel, and ensuring excellent service for repeat customers. A commitment to inclusivity and diversity is emphasized in our workplace culture.