Luxury Retail Supervisor: Drive Service & Sales

Tommy Hilfiger; Knightsbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Tommy Hilfiger in Knightsbridge is looking for a Supervisor to ensure the efficient running of the shop floor and achieve high customer service standards. You will play a key role in driving sales, supporting management, and leading by example.

The ideal candidate has supervisory experience within a premium brand, strong communication skills, and a can-do attitude. This position offers a chance to shape team success in a dynamic retail environment.

Qualifications

• Previous supervisory or specialist roles within a premium or luxury brand.
• Confident in giving feedback that promotes positive behavioural change.
• Can-do attitude and initiative to find in-store solutions.

Responsibilities

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service.
• Support the management team in all personnel, product & merchandising functions.
• Participate in weekly management meetings.
• Drive shop-floor sales and exceed store targets by motivating the team.

Skills

People-management experience

Effective communication

Conflict resolution skills

Team player mentality

Fast-paced adaptability

Energetic presence

Job description

Tommy Hilfiger in Knightsbridge is looking for a Supervisor to ensure the efficient running of the shop floor and achieve high customer service standards. You will play a key role in driving sales, supporting management, and leading by example.

The ideal candidate has supervisory experience within a premium brand, strong communication skills, and a can-do attitude. This position offers a chance to shape team success in a dynamic retail environment.