Retail Elite Security Officer – Visible Protection

Mitie Group; Royal Tunbridge Wells; Presencial; GBP 17.000 - 21.000; Jornada completa

Descripción de la vacante

Mitie Group in Royal Tunbridge Wells is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role requires flexibility across shift patterns and working locations, with a pay rate of £13.10 per hour and a TN2 location.

You will deter theft, provide a reassuring security presence, and deliver exceptional customer service while liaising with store management, police and external agencies as needed.

Formación

• Retail security experience.
• Able to work on their own initiative.
• Flexible approach to shift patterns and locations.
• Excellent written and verbal communication.
• Conflict resolution trained.
• Capable in the use of technology and CCTV systems.

Responsabilidades

• Protect customers and colleagues from abuse by providing a professional security presence.
• Provide a visible security presence while delivering high levels of customer service.
• Deter and prevent anti-social behaviour, theft and criminal activity.
• Liaise with store management, Police and external agencies when required.
• Utilise conflict resolution to diffuse difficult situations.
• Ensure health, safety and wellbeing are safeguarded in line with company policies.

Conocimientos

Retail security experience

Excellent communication skills

Conflict resolution

Team player

Ability to use technology

Customer service oriented

Educación

Full UK Driving licence

Descripción del empleo

Mitie Group in Royal Tunbridge Wells is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role requires flexibility across shift patterns and working locations, with a pay rate of £13.10 per hour and a TN2 location.

You will deter theft, provide a reassuring security presence, and deliver exceptional customer service while liaising with store management, police and external agencies as needed.