Retail Elite Security Officer - Visible, Customer-Focused

Mitie Group plc.; Thurrock; On-site; GBP 15,000 - 21,000; Full time

Job summary

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will provide a highly visible security presence while delivering excellent customer service in-store environments.You must be flexible with shifts and locations, able to work weekends, and hold a frontline door supervision or security guarding license; CCTV licence is a plus. Onsite parking available at RM18.

Qualifications

• Retail security experience.
• Weekend availability.
• Flexible shift pattern and location.
• Excellent written and verbal communication.
• Frontline Door Supervision or Security Guarding License essential; CCTV licence beneficial.
• Full UK driving licence would be beneficial.

Responsibilities

• Protect customers and colleagues from physical and verbal abuse with a professional security presence.
• Provide a highly visible security presence easily identified by customers and colleagues while delivering excellent customer service.
• Proactively deter and prevent anti-social behaviour, theft and crime.
• Liaise with store management, Police and external agencies when required.
• Use conflict resolution to diffuse difficult situations in the workplace.
• Identify and rectify health and safety concerns in line with company policies.

Job description

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will provide a highly visible security presence while delivering excellent customer service in-store environments.You must be flexible with shifts and locations, able to work weekends, and hold a frontline door supervision or security guarding license; CCTV licence is a plus. Onsite parking available at RM18.