Retail Elite Security Officer - Flexible Shifts & Parking

Mitie; Tunbridge Wells; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Onsite Parking available

Job summary

Mitie is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role requires flexibility in shifts and locations, with onsite parking available.

The officer will protect customers and colleagues with a visible security presence, deter crime, and liaise with management and external agencies. A strong retail security background and appropriate licences are essential.

Qualifications

• Retail security experience is essential.
• Ability to work on own initiative and as part of a team.
• Excellent communication skills, both written and verbal.
• Able to use ASCONE and SAFER approaches.
• Licences: Frontline Door Supervision or Security Guarding required; CCTV licence beneficial.
• Full UK driving licence would be advantageous.

Responsibilities

• Protect customers and colleagues from abuse with a professional presence.
• Provide a visible security presence while delivering high levels of customer service.
• Deter and prevent anti-social behaviour, theft and crime.
• Liaise with store management, police and external agencies when required.
• Use conflict resolution to diffuse workplace situations.
• Ensure safety and wellbeing policies are followed and reported.

Skills

Team player

Self-motivated

Retail security experience

ASCONE and SAFER

Excellent communication

Tech proficient

Conflict mediation

Ethical conduct

CCTV licence

Frontline door supervision / guarding

UK driving licence

Job description

Mitie is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role requires flexibility in shifts and locations, with onsite parking available.

The officer will protect customers and colleagues with a visible security presence, deter crime, and liaise with management and external agencies. A strong retail security background and appropriate licences are essential.