Retail Educator: Guest Experience

Lululemon Athletica; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Extended health plans

Paid time off

Employee discounts

Fitness/yoga classes

Personal and professional development

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our London-area stores. You will educate guests on product features, share the brand story with authenticity, and support omnichannel shopping options such as in-store pickup and ship-from-store.

You will move dynamically on the floor to assist guests and uphold a premium store environment. The role requires a passion for guest experience, strong teamwork, and a commitment to inclusive, respectful interactions.

Qualifications

• Beliefs and behaviors that support a welcoming and inclusive environment.
• Integrity in interactions with guests and colleagues and ethical conduct.
• Passion for delivering exceptional guest experiences.
• Accountability for actions and dependable teamwork.
• Self-awareness to gauge impact on others.
• Ability to collaborate effectively with diverse teams.
• Positive energy and enthusiasm in daily work.

Responsibilities

• Create world-class guest experiences through proactive engagement and product education.
• Articulate product value and benefits to guests with authentic storytelling.
• Support omnichannel programs and smooth guest transactions.
• Move dynamically on the floor to assist guests and store operations.
• Share guest feedback with leadership to continually improve service.

Skills

Inclusive culture

Integrity

Guest experience

Personal accountability

Self-awareness

Team collaboration

Enthusiasm

Job description

lululemon is seeking an Educator to deliver world-class guest service in our London-area stores. You will educate guests on product features, share the brand story with authenticity, and support omnichannel shopping options such as in-store pickup and ship-from-store.

You will move dynamically on the floor to assist guests and uphold a premium store environment. The role requires a passion for guest experience, strong teamwork, and a commitment to inclusive, respectful interactions.