Guest Experience Educator - Retail

Lululemon Athletica; Greater London; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Extended health plans

Paid time off

Savings plans

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon seeks an Educator to deliver world-class guest service and share top-quality product education. This role focuses on connecting with guests, understanding needs, and guiding purchases in a luxury store environment.

You’ll move across the floor to engage guests, assist with omnichannel options, and support teammates to ensure an exceptional in-store experience. Commitment to inclusive, respectful teamwork is essential.

Qualifications

• Demonstrates an inclusive environment and respectful interactions.
• Maintains honesty, fairness and ethical behavior.
• Delights guests through exceptional service and connection.

Responsibilities

• Interact with guests to ensure a great guest experience, valuing guests’ time.
• Assess guests’ needs to provide customized solutions and return options.
• Provide product education by articulating value and benefits of the product.
• Facilitate seamless end-to-end guest experiences with omnichannel options.
• Move dynamically on the floor to engage guests and attend to store needs.
• Receive and act on guest feedback in collaboration with store leadership.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma

Job description

lululemon seeks an Educator to deliver world-class guest service and share top-quality product education. This role focuses on connecting with guests, understanding needs, and guiding purchases in a luxury store environment.

You’ll move across the floor to engage guests, assist with omnichannel options, and support teammates to ensure an exceptional in-store experience. Commitment to inclusive, respectful teamwork is essential.