Retail Duty Manager - Lead Team & Elevate Store Performance

Heron Foods Limited; Tees Valley; Hybrid; GBP 14,000 - 17,000; Full time

Benefits offered by this job

10% store discount

Future Flyers growth program

24/7 GP access and wellbeing support

Long-service rewards

Job summary

Heron Foods Limited is seeking a Duty Manager for 27 hours per week to lead a store team, uphold customer service standards, and ensure smooth operations. You will be responsible for opening/closing, staff motivation, and maintaining stock levels in a fast-paced retail environment.

The role offers opportunities for development through programmes like Future Flyers, with additional perks including staff discounts and wellbeing support.

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership and people-management skills.
• Excellent organisational abilities and a passion for customer service.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder and assumeStore Manager responsibilities when needed.

Skills

Team leadership

Retail management

Customer service

Job description

Heron Foods Limited is seeking a Duty Manager for 27 hours per week to lead a store team, uphold customer service standards, and ensure smooth operations. You will be responsible for opening/closing, staff motivation, and maintaining stock levels in a fast-paced retail environment.

The role offers opportunities for development through programmes like Future Flyers, with additional perks including staff discounts and wellbeing support.