Retail Duty Manager: Lead & Elevate Store Performance

Heron Foods Limited; Newcastle upon Tyne; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Discounts

Wellbeing access

Career development programs

Recognition rewards

Job summary

Heron Foods Limited is seeking a part-time Duty Manager to lead a busy store in Newcastle upon Tyne. You will guide a team, maintain high standards of customer service, and ensure smooth daily operations in a fast-paced retail setting.

You’ll be accountable for opening/closing responsibilities, driving sales, and maintaining store standards while providing excellent customer experiences. The role offers growth opportunities and a supportive team environment.

Qualifications

• Proven success in retail supervisory roles.
• Strong leadership and customer service.
• Ability to manage a dynamic retail environment.

Responsibilities

• Lead and motivate the team to deliver high standards of service.
• Resolve customer queries effectively and professionally.
• Maintain a clean, well-presented, stocked store and drive profitability.
• Be a keyholder and manage store opening/closing in the Store Manager's absence.
• Ensure smooth daily operations in a fast-paced environment.

Skills

Leadership

Customer service

Team motivation

Proactive approach

Job description

Heron Foods Limited is seeking a part-time Duty Manager to lead a busy store in Newcastle upon Tyne. You will guide a team, maintain high standards of customer service, and ensure smooth daily operations in a fast-paced retail setting.

You’ll be accountable for opening/closing responsibilities, driving sales, and maintaining store standards while providing excellent customer experiences. The role offers growth opportunities and a supportive team environment.