Part-Time Retail Duty Manager — Lead the Team

Heron Foods Limited; Boston; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounts 10% at Heron Foods & B&M

Career development programs

Wellbeing support (GP access)

Recognition & perks

Job summary

Heron Foods is seeking a Duty Manager to lead the store, oversee daily operations, and drive team performance on a 27 hours per week basis. You will deliver excellent customer service, manage stock and presentation, and support sales growth in a fast-paced retail environment.

The role emphasizes proactive leadership, operational excellence, and reliability as a keyholder, with opportunities for personal growth and recognition within a diverse, equal-opportunity workplace.

Qualifications

• Experience as Retail Supervisor or Duty Manager in a fast-paced retail setting.
• Proven leadership ability to motivate a team and drive results.
• Strong organizational and customer-service skills.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder and oversee store during opening/closing in absence of Store Manager.

Skills

Retail leadership

Customer service

Store operations

Team motivation

Job description

Heron Foods is seeking a Duty Manager to lead the store, oversee daily operations, and drive team performance on a 27 hours per week basis. You will deliver excellent customer service, manage stock and presentation, and support sales growth in a fast-paced retail environment.

The role emphasizes proactive leadership, operational excellence, and reliability as a keyholder, with opportunities for personal growth and recognition within a diverse, equal-opportunity workplace.