Retail Duty Manager - Lead Shifts & Drive Service

Iceland Foods Ltd; Milford Haven; Remote; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Store discount 15%

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare option

Grocery Aid support

Job summary

Iceland Foods Ltd is seeking a Duty Manager in Milford Haven to work as a Retail Assistant and lead a team to deliver excellent customer service. You will receive a £2 per hour supplement when you manage shifts and drive sales while maintaining store standards and policies.

The role focuses on staff engagement, proper shift planning, and keeping the store stocked and operational with a customer-first approach. Benefits include store discounts and holiday entitlement.

Qualifications

• Experience in a retail management or supervisory role is desirable.
• Strong communication skills to coordinate colleagues and tasks.
• Ability to plan and organise shifts and give constructive feedback.
• Customer-focused approach to delivering great store service.

Responsibilities

• Maximise profit by ensuring product availability and driving sales.
• Lead and support store team to deliver great customer experience.
• Adopt company processes and cash/security policies in daily tasks.
• Promote an inclusive, supportive culture and personal development.

Skills

Retail management experience

Effective communication

Staff scheduling

Customer service

Job description

Iceland Foods Ltd is seeking a Duty Manager in Milford Haven to work as a Retail Assistant and lead a team to deliver excellent customer service. You will receive a £2 per hour supplement when you manage shifts and drive sales while maintaining store standards and policies.

The role focuses on staff engagement, proper shift planning, and keeping the store stocked and operational with a customer-first approach. Benefits include store discounts and holiday entitlement.