Retail Duty Manager — Lead Team, Drive Service & Growth

Heron Foods Limited; West Kirby; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounts

Personal growth

Wellbeing support

Recognition & more

Job summary

Heron Foods is seeking a Duty Manager for a NEW STORE in Speke. The role is 36 hours per week at £13 per hour, with responsibilities including leading the team, ensuring top customer service, and managing store operations.

You will act as a keyholder, open/close the store, and drive sales in a fast-paced retail environment. The position offers opportunities for growth and recognition within a growing store network.

Qualifications

• Proven experience in a supervisory/managerial retail role in a fast-paced environment.
• Strong leadership with ability to motivate a team.
• Excellent customer service and problem‑solving skills.
• Organisational skills and proactive store management.

Responsibilities

• Lead and motivate the team to deliver outstanding results.
• Maintain high standards of customer service and resolve queries quickly.
• Keep the store clean, well-presented, and well-stocked.
• Drive sales and profitability through effective performance management.
• Act as keyholder and manage store openings and closures in the Store Manager's absence.

Skills

Leadership

Customer service

Store operations

Team motivation

Job description

Heron Foods is seeking a Duty Manager for a NEW STORE in Speke. The role is 36 hours per week at £13 per hour, with responsibilities including leading the team, ensuring top customer service, and managing store operations.

You will act as a keyholder, open/close the store, and drive sales in a fast-paced retail environment. The position offers opportunities for growth and recognition within a growing store network.