Retail Deputy Manager - Uncapped Commission & Growth

poltronesofà; Leeds; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

No cap on commission

33 days holidays

Employee benefits platform

Colleague Discount

Career progression

Enhanced parental leave

Employee Assistance Programme

Virtual GP

Pension Scheme

Death in Service

Job summary

poltronesofà in Leeds is seeking a Deputy Manager to support the Store Manager and drive sales, service and operational standards. You will coach the team, manage performance, and ensure a 5 star customer journey while delivering KPI targets.

The role offers uncapped commission and a clear path to progression. You will champion customer care, lead by example and help maintain store presentation, audit compliance and financial checks, all while building strong relationships with colleagues and

Qualifications

• Experience leading and coaching a sales team.
• Excellent customer service and communication.
• Strong focus on KPIs and performance.

Responsibilities

• Lead by example and role model company values.
• Coach and develop colleagues with regular performance reviews.
• Ensure store knowledge and training on products and services.
• Support recruitment, onboarding, and team development.
• Drive performance, targets, KPIs and maximise sales opportunities.
• Assist customers with orders and finance applications.
• Deliver exceptional customer service to drive loyalty and reviews.
• Identify improvements to optimise store operations.
• Maintain store presentation to a high standard for success.
• Ensure colleagues are accountable for branch audits and finance checks.

Skills

Leadership

Coaching

Customer service

Communication

Sales

Team motivation

Job description

poltronesofà in Leeds is seeking a Deputy Manager to support the Store Manager and drive sales, service and operational standards. You will coach the team, manage performance, and ensure a 5 star customer journey while delivering KPI targets.

The role offers uncapped commission and a clear path to progression. You will champion customer care, lead by example and help maintain store presentation, audit compliance and financial checks, all while building strong relationships with colleagues and