Deputy Retail Store Manager | Uncapped Commission & Benefits

Poltronesofa; Birstall; Vor Ort; GBP 29.000 - 50.000; Vollzeit

Benefits dieser Stelle

Uncapped commission

33 days holidays including bank

Employee benefits platform

Colleague Discount

Career progression

Enhanced family leave

Employee Assistance Programme

Virtual GP

Pension Scheme

Death in Service

Zusammenfassung

Poltronesofa is seeking a Retail Deputy Store Manager in Leeds to support the Store Manager in driving performance and daily operations. You will lead the team, coach staff, and deliver a 5-star customer journey with high KPI performance and strong store presentation.

The role offers an uncapped commission structure and a pathway for career progression within a dynamic retail environment.

Qualifikationen

• Experience leading, motivating and coaching a successful sales team.
• Excellent communication and interpersonal skills.
• Customer focus with passion for delivering first class service.
• Ability to drive performance and manage difficult conversations.

Aufgaben

• Lead by example and role model company values to inspire the team to perform at their best.
• Coach and conduct regular performance reviews to develop colleagues.
• Ensure expert product knowledge and regular training across store staff.
• Support recruitment, onboarding, management and development of the team.
• Drive performance, deliver targets and maximise sales in line with plan.
• Assist customers with orders and finance applications.
• Deliver exceptional customer service to grow business and loyalty.
• Identify opportunities to improve store operations and efficiency.
• Maintain store presentation to high standards for success.
• Ensure colleagues are accountable for branch audits and banking checks.

Kenntnisse

People leadership

Customer service

Communication

Coaching

Team management

Jobbeschreibung

Poltronesofa is seeking a Retail Deputy Store Manager in Leeds to support the Store Manager in driving performance and daily operations. You will lead the team, coach staff, and deliver a 5-star customer journey with high KPI performance and strong store presentation.

The role offers an uncapped commission structure and a pathway for career progression within a dynamic retail environment.