Retail Deputy Manager — Lead Store Ops & Sales

Halfords; Penrith; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

6 weeks of annual leave

Quarterly performance bonuses

25% discount on Halfords products

Up to 50% off garage bills in Autocent

Discounts on groceries, shopping, and

Family & Friends Discount Events

Wagestream financial planning support

GP services 24/7

Share save scheme with 20% discount on

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

Halfords is seeking a Deputy Manager to support the Store Manager in delivering exceptional customer service in a fast-paced retail environment. You will lead by example, drive sales, and ensure smooth daily operations while coaching a diverse team.

The role emphasizes compliance, health & safety, and creating an inclusive workplace. If you thrive in a dynamic, customer-focused setting, join the Halfords family.

Qualifications

• At least 1 year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.
• Commercial acumen and awareness of industry trends.

Responsibilities

• Lead by example to foster a customer-centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations, including compliance with health and safety and retail standards.
• Schedule and manage labor effectively.
• Provide on-the-spot coaching to enhance team performance and customer experience.
• Celebrate team successes and create an inclusive atmosphere.

Skills

Retail management

Coaching

Customer service

Labor scheduling

Health & safety

Compliance

MS Office

Tools

Microsoft Word

Excel

PowerPoint

Job description

Halfords is seeking a Deputy Manager to support the Store Manager in delivering exceptional customer service in a fast-paced retail environment. You will lead by example, drive sales, and ensure smooth daily operations while coaching a diverse team.

The role emphasizes compliance, health & safety, and creating an inclusive workplace. If you thrive in a dynamic, customer-focused setting, join the Halfords family.