Retail Deputy Manager - Lead & Elevate In-Store Teams

Halfords; Lowestoft; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

6 weeks of annual leave

Quarterly performance bonuses

25% discount on Halfords products and

Up to 50% off garage bills in Autocent

Discounts on groceries, shopping, etc.

Family & Friends discount events

Trade Price Bike purchase option

Cycle to Work Scheme

Wagestream salary access up to 30%

24/7 GP access

Share Save scheme with 20% discount on

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

Halfords, the UK’s leading retailer of motoring and cycling products and services, invites applications for a Designate Deputy Manager in Lowestoft. You will support local stores, lead in-store teams, and receive comprehensive training to progress to a permanent Deputy Manager role.

A strong support network will help you deliver exceptional leadership and customer service. We value engagement, coaching, and a focus on sales targets.

Qualifications

• At least one year of managerial experience in retail sales.
• Experience in managing and coaching colleagues.
• Knowledge of health and safety and retail operations compliance.
• Skills in labor scheduling and effective time management.
• Proven ability to deliver coaching and training in real time to enhance customer experiences.
• Track record of achieving sales targets including attachment sales.
• Strong commercial acumen and understanding of the current operating environment.
• Excellent verbal and written communication skills.
• Proficient in Word, Excel, and PowerPoint; able to learn in-house systems.

Responsibilities

• Inspire and motivate your team to provide an outstanding in-store experience, embodying core values.
• Adapt to a fast-paced retail environment, ensuring your team stays engaged and responsive to customer needs.
• Foster a culture of selling by leading by example, maintaining high standards of service.
• Participate in hands-on activities, such as fitting products and setting up bikes, providing training for the team.
• Encourage team collaboration, celebrate successes, and create an inclusive environment for colleagues and customers.
• Stay informed about competitor activities and strive for excellent service delivery.

Skills

managerial experience

coaching colleagues

time management

customer service

communication

commercial acumen

team leadership

attachment sales

Education

Retail management experience

Tools

Microsoft Word

Excel

PowerPoint

Job description

Halfords, the UK’s leading retailer of motoring and cycling products and services, invites applications for a Designate Deputy Manager in Lowestoft. You will support local stores, lead in-store teams, and receive comprehensive training to progress to a permanent Deputy Manager role.

A strong support network will help you deliver exceptional leadership and customer service. We value engagement, coaching, and a focus on sales targets.