Deputy Manager - Designate

Halfords; Lowestoft; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

6 weeks of annual leave

Quarterly performance bonuses

25% discount on Halfords products and

Up to 50% off garage bills in Autocent

Discounts on groceries, shopping, etc.

Family & Friends discount events

Trade Price Bike purchase option

Cycle to Work Scheme

Wagestream salary access up to 30%

24/7 GP access

Share Save scheme with 20% discount on

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

Halfords, the UK’s leading retailer of motoring and cycling products and services, invites applications for a Designate Deputy Manager in Lowestoft. You will support local stores, lead in-store teams, and receive comprehensive training to progress to a permanent Deputy Manager role.

A strong support network will help you deliver exceptional leadership and customer service. We value engagement, coaching, and a focus on sales targets.

Qualifications

• At least one year of managerial experience in retail sales.
• Experience in managing and coaching colleagues.
• Knowledge of health and safety and retail operations compliance.
• Skills in labor scheduling and effective time management.
• Proven ability to deliver coaching and training in real time to enhance customer experiences.
• Track record of achieving sales targets including attachment sales.
• Strong commercial acumen and understanding of the current operating environment.
• Excellent verbal and written communication skills.
• Proficient in Word, Excel, and PowerPoint; able to learn in-house systems.

Responsibilities

• Inspire and motivate your team to provide an outstanding in-store experience, embodying core values.
• Adapt to a fast-paced retail environment, ensuring your team stays engaged and responsive to customer needs.
• Foster a culture of selling by leading by example, maintaining high standards of service.
• Participate in hands-on activities, such as fitting products and setting up bikes, providing training for the team.
• Encourage team collaboration, celebrate successes, and create an inclusive environment for colleagues and customers.
• Stay informed about competitor activities and strive for excellent service delivery.

Skills

managerial experience

coaching colleagues

time management

customer service

communication

commercial acumen

team leadership

attachment sales

Education

Retail management experience

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job no: 569065
Work type: Full time
Site: Lowestoft, North Key Retail Park
Categories: Retail Management
Location: Suffolk
Salary: £30,000 - £32,000 Per Annum.
Business Area: Retail

As a Designate Deputy Manager, you will play a vital role in supporting our management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role as Deputy Manager. With a strong support network, you’ll be equipped to deliver exceptional leadership and customer service.

Key Responsibilities:

• Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values.
• Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs.
• Foster a culture of selling by leading by example, ensuring the highest standards of service.
• Participate in hands‑on activities, such as fitting products and setting up bikes, providing necessary training for your team.
• Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers.
• Stay informed about competitor activities and strive for excellence in service delivery.

What We’re Looking For:

• At least one year of managerial experience, preferably in a retail sales environment.
• Experience in managing and coaching colleagues.
• Knowledge of compliance standards in health and safety and retail operations.
• Skills in labor scheduling and effective time management.
• Proven ability to deliver coaching and training in real time to enhance customer experiences.
• Track record of achieving sales targets, including attachment sales.
• Strong commercial acumen and understanding of the current operating environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to learn in-house systems.

Benefits: We recognize that everyone has different priorities, which is why we offer a diverse range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses (upon appointment).
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and leisure activities.
• Family & Friends Discount Events throughout the year.
• Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance.
• 24/7 GP access year-round.
• Participation in our Share Save scheme with a 20% discount on shares.
• Health Cash Plan for wellness services and healthcare cost claims.
• Pension Scheme & Life Assurance.

As we rapidly grow our business with a focus on motoring services and electric mobility, we invite you to be part of our success story. Join Halfords, the UK’s leading retailer of motoring and cycling products and services and help us get the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Due to the nature of this role you will be required to hold a full UK driving licence and access to your own vehicle.