Retail Deputy Manager – Flexible Hours & Growth

The Works Stores Ltd.; Kingswear; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

25% Colleague Discount!

MyWorks - exclusive online discounts

Family Friendly Leave

Holiday – 33 days including Bank

Job summary

The Works Stores Ltd. is seeking a Retail Deputy Manager for an 18 hour contract, to assist the Store Manager in delivering exceptional customer experiences and achieving store targets.

You will lead by example on the shop floor, coach the team, and ensure efficient day-to-day operations while maintaining high standards of service, stock management, and safety. You will be a brand ambassador, fostering inclusive teamwork and delivering brilliant conversations with customers to inspire their

Qualifications

• Experience in a supervisory or team leadership role within retail or customer service.
• Strong communication and interpersonal skills.
• Confident in leading a team and making decisions.
• Organised and able to manage multiple priorities.
• Customer-focused with a passion for delivering great service.
• Flexible and reliable, with a hands-on approach.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience supporting recruitment, training, or performance management.

Responsibilities

• Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets.
• Take ownership of key operational areas such as stock management, merchandising, and compliance.
• Lead by example on the shop floor, setting high standards for service, presentation, and teamwork.
• Coach and develop team members, providing feedback and support to help them grow.
• Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations.
• Support recruitment, onboarding, and training of new team members.
• Monitor store performance and contribute ideas to improve sales and efficiency.
• Ensure health & safety, cash handling, and loss prevention procedures are followed.
• Foster a positive, inclusive, and high-performing team culture.

Job description

The Works Stores Ltd. is seeking a Retail Deputy Manager for an 18 hour contract, to assist the Store Manager in delivering exceptional customer experiences and achieving store targets.

You will lead by example on the shop floor, coach the team, and ensure efficient day-to-day operations while maintaining high standards of service, stock management, and safety. You will be a brand ambassador, fostering inclusive teamwork and delivering brilliant conversations with customers to inspire their