Retail Deputy Manager (16h) - Lead & Inspire

The Works Stores Ltd.; Widnes; Hybrid; GBP 9,800 - 13,000; Part time

Benefits offered by this job

25% Colleague Discount!

MyWorks discounts

Family Friendly Leave

Holiday 33 days

Can-Do Academy

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Job summary

The Works Stores Ltd. is seeking a Retail Deputy Manager for a temporary 16-hour contract to support Store Manager and lead a team on the shop floor. You will drive customer service, stock management, merchandising, and compliance while maintaining a welcoming store environment.

You will coach staff, manage shifts, and assist with recruitment and training, ensuring safety and smooth operations. Join a brand focused on value, community, and great service.

Qualifications

• Experience in a supervisory or team leadership role within retail or customer service.
• Strong communication and interpersonal skills.
• Confident in leading a team and making decisions.
• Organised and able to manage multiple priorities.
• Customer-focused with a passion for delivering great service.
• Flexible and reliable, with a hands-on approach.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience supporting recruitment, training, or performance management.

Responsibilities

• Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets.
• Take ownership of key operational areas such as stock management, merchandising, and compliance.
• Lead by example on the shop floor, setting high standards for service, presentation, and teamwork.
• Coach and develop team members, providing feedback and support to help them grow.
• Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations.
• Support recruitment, onboarding, and training of new team members.
• Monitor store performance and contribute ideas to improve sales and efficiency.
• Ensure health & safety, cash handling, and loss prevention procedures are followed.
• Foster a positive, inclusive, and high-performing team culture.

Skills

Supervisory leadership

Communication

Team leadership

Organization

Customer focus

Flexibility

Retail experience

Retail systems

Recruitment & training

Tools

Retail systems & reporting tools

Job description

The Works Stores Ltd. is seeking a Retail Deputy Manager for a temporary 16-hour contract to support Store Manager and lead a team on the shop floor. You will drive customer service, stock management, merchandising, and compliance while maintaining a welcoming store environment.

You will coach staff, manage shifts, and assist with recruitment and training, ensuring safety and smooth operations. Join a brand focused on value, community, and great service.