Retail Department Lead - Part Time, Customer-Focused Coach

Halfords Group; Belfast City District; On-site; GBP 15,354 - 21,868; Part time

Benefits offered by this job

Store discount

Employee discount

Discounts on services and accessories

Life assurance

Uniform

Cycle to Work scheme

Wagestream pay access

Health plan

Job summary

Halfords Group in Belfast is hiring part-time staff to lead a department and coach colleagues on delivering market-leading standards to customers. You will support the store management team and ensure top service delivery with strong customer focus.

You will also hold key holder responsibilities and follow in-store security and stock procedures, with training provided to develop your skills in motoring or cycling.

Qualifications

• Experience supervising or leading a small team.
• Experience delivering great customer service in a retail or service environment.
• Experience training others on the job.
• Ability to work to tight deadlines and achieve targets.
• Interest in motoring or cycling; training provided.

Responsibilities

• Oversee day-to-day running of the department and coach colleagues.
• Support store management to deliver excellent service.
• Handle key holder responsibilities and security procedures.
• Contribute to achieving sales targets and standards.

Skills

Team supervision

Customer service

Coaching / training

Sales targets

Deadline driven

Motoring knowledge

Job description

Halfords Group in Belfast is hiring part-time staff to lead a department and coach colleagues on delivering market-leading standards to customers. You will support the store management team and ensure top service delivery with strong customer focus.

You will also hold key holder responsibilities and follow in-store security and stock procedures, with training provided to develop your skills in motoring or cycling.