Retail Customer Service Specialist

Tesco; Stoke-on-Trent; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Zusammenfassung

One Stop, a subsidiary of Tesco, is hiring a Customer Service Assistant to join our busy retail team in Stoke-on-Trent. You will provide excellent customer service, process payments, stock shelves and help maintain the store’s appearance in a fast-paced environment.

You will work across areas of the store, participate in coaching and feedback, and ensure safety procedures are followed to keep customers and colleagues secure.

Qualifikationen

• Experience in customer-focused roles preferred.
• Ability to handle payments accurately.
• Willingness to stock shelves and maintain store appearance.

Aufgaben

• Provide excellent customer service and assist shoppers with inquiries.
• Process payments accurately at tills and manage transactions.
• Stock shelves and assist with replenishment to keep displays neat.
• Maintain store cleanliness and safety throughout shifts, following procedures.
• Follow Think 25 policy for age-restricted products and assist with self-checkout.
• Occasionally run the shift in absence of supervisors and ensure smooth operations.

Kenntnisse

Customer service

Cash handling

Stock replenishment

Communication

Store cleanliness

Safety procedures

Security procedures

Jobbeschreibung

One Stop, a subsidiary of Tesco, is hiring a Customer Service Assistant to join our busy retail team in Stoke-on-Trent. You will provide excellent customer service, process payments, stock shelves and help maintain the store’s appearance in a fast-paced environment.

You will work across areas of the store, participate in coaching and feedback, and ensure safety procedures are followed to keep customers and colleagues secure.