Retail Customer Service Associate - Part-Time | 25% Discount

Mole Valley Farmers Limited; United Kingdom; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension match up to 5%

25% store discount

Free parking on site

33 days annual leave (pro-rated)

Training and development opportunities

Career progression

Life Assurance

Employee Assistance Programme

Job summary

Mole Valley Farmers Limited in Stokesley is seeking a friendly Customer Service Assistant to join our Retail team. This part-time role focuses on delivering excellent service, assisting with stock, and maintaining store standards to create a positive shopping experience for customers.

You will work 6 hours weekly on Sundays, with training provided. No prior experience required, but good communication and IT skills help. Enjoy benefits including pension matching, staff discounts, and free parking.

Qualifications

• No previous experience required; full training provided.
• Strong retail discipline and a passion for customer service.
• Good IT skills and ability to manage systems accurately.
• Awareness of Health & Safety and GDPR compliance.

Responsibilities

• Delivering excellent customer service that is friendly, respectful, and solution-focused
• Supporting the store team in maximising sales opportunities through product knowledge
• Taking ownership of a designated department and driving sales through merchandising and promotions
• Reviewing stock levels and adjusting seasonally to meet customer needs
• Processing goods inwards and maintaining stock file accuracy
• Ensuring visual merchandising standards are met and the store is well-presented
• Becoming proficient in cash handling and following company procedures
• Working in line with health & safety guidelines and GDPR compliance

Skills

Customer service

Retail knowledge

IT skills

Communication skills

Team player

Adaptability

Tools

POS system

Job description

Mole Valley Farmers Limited in Stokesley is seeking a friendly Customer Service Assistant to join our Retail team. This part-time role focuses on delivering excellent service, assisting with stock, and maintaining store standards to create a positive shopping experience for customers.

You will work 6 hours weekly on Sundays, with training provided. No prior experience required, but good communication and IT skills help. Enjoy benefits including pension matching, staff discounts, and free parking.