Part-Time Retail Customer Service Specialist

Mole Valley Farmers Limited; Stokesley; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension (Scottish Widows) matched up 5

Colleague discount

Free parking

Annual leave

Training & development

Life Assurance

Employee Assistance Programme

Colleague benefits

Job summary

Mole Valley Farmers Limited is seeking a Customer Service Assistant in Stokesley to deliver exceptional service and support product availability. This part-time role emphasizes customer-first values and a proactive, friendly approach.

The position offers contracted hours on Saturdays, with a permanent contract and hourly pay between £10.85 and £12.71. Training is provided, and there are opportunities for growth within the Retail department.

Qualifications

• No prior experience required; full training provided.
• Strong retail disciplines and a passion for customer service.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver excellent customer service in a friendly, respectful, and solution-focused manner.
• Support store team to maximise sales through product knowledge and promotions.
• Own a designated department, drive sales via merchandising and stock presentation.
• Review stock levels and adjust seasonally to meet customer needs.
• Handle goods inwards and maintain stock accuracy.

Skills

Customer service

Retail knowledge

Communication

Teamwork

Flexibility

Tools

POS system

Stock management system

Job description

Mole Valley Farmers Limited is seeking a Customer Service Assistant in Stokesley to deliver exceptional service and support product availability. This part-time role emphasizes customer-first values and a proactive, friendly approach.

The position offers contracted hours on Saturdays, with a permanent contract and hourly pay between £10.85 and £12.71. Training is provided, and there are opportunities for growth within the Retail department.