Retail Customer Service Assistant - Fast-Paced, Impactful Role

Tesco; Allesley; On-site; GBP 21,000 - 25,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our busy retail team. You will be at the heart of store operations, delivering friendly service, stocking shelves, and processing payments in a fast-paced environment.

You will contribute to a positive shopping experience, participate in coaching and feedback, and help maintain a safe, welcoming store for customers and colleagues alike.

Responsibilities

• Deliver excellent customer service to shoppers across all store areas.
• Stock shelves and keep the store appearance tidy and well stocked.
• Process payments accurately at tills and on self-checkouts where applicable.
• Assist with day-to-day store operations and adapt to a fast-paced retail environment.
• Follow safety procedures and think 25 policy when serving age-restricted products.
• Support store colleagues during seasonal, community and charity activities.

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our busy retail team. You will be at the heart of store operations, delivering friendly service, stocking shelves, and processing payments in a fast-paced environment.

You will contribute to a positive shopping experience, participate in coaching and feedback, and help maintain a safe, welcoming store for customers and colleagues alike.