Retail Customer Host Supervisor — Weekend Availability

White Stuff; Reigate; Remote; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Quarterly bonus

Up to 25 days holiday + bank holidays

Volunteer days

50% product discount

Uniform allowance

BUPA Dental Insurance

Healthcare cash plan

Life Assurance

Interest free season ticket loan

Pension Contribution

Job summary

White Stuff is seeking a Customer Host Supervisor to join our retail team. You will report to the Shop Manager and help deliver outstanding customer experiences across the store, while upholding visual standards and commercial performance.

You will lead and coach the team, drive customer engagement, promotions and store KPI, and contribute to a positive, high-energy working environment on weekends and during your contracted hours.

Qualifications

• Retail experience and customer service mindset.
• Strong team leadership and coaching abilities.

Responsibilities

• Lead by example to deliver excellent customer service across the Customer Journey.
• Support Shop Manager to maintain commercial, visual and operational standards.
• Coach and develop the store team to achieve targets and KPI.

Job description

White Stuff is seeking a Customer Host Supervisor to join our retail team. You will report to the Shop Manager and help deliver outstanding customer experiences across the store, while upholding visual standards and commercial performance.

You will lead and coach the team, drive customer engagement, promotions and store KPI, and contribute to a positive, high-energy working environment on weekends and during your contracted hours.