Retail Guest Host - Part-Time, Weekend

White Stuff; St Albans; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus

Up to 25 days holiday per annum

Volunteer days

50% product discount

Uniform allowance

BUPA Dental Insurance

Healthcare cash plan

Life Assurance

Interest free season ticket loan

Pension Contribution

Descripción de la vacante

White Stuff is seeking a Customer Host on a 4-hour contract to support in-store operations and deliver exceptional customer service in our Retail team. You will help with product knowledge, promotions, and daily tasks to keep the shop running smoothly.

You will engage customers, assist with stock replenishment, and participate in events while upholding visual standards and a positive brand presence. Weekend hours may be required.

Responsabilidades

• Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey.
• Holding an understanding of shop KPIs and working to continuously improve them.
• Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders.
• Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations.
• Using knowledge of promotions or discounts available to inform our customers and increase sales.
• Assisting in events including Customer Event and preview evenings.

Conocimientos

Customer Experience

Sales & Upselling

Teamwork

Stock Replenishment

Herramientas

mPOS

Descripción del empleo

White Stuff is seeking a Customer Host on a 4-hour contract to support in-store operations and deliver exceptional customer service in our Retail team. You will help with product knowledge, promotions, and daily tasks to keep the shop running smoothly.

You will engage customers, assist with stock replenishment, and participate in events while upholding visual standards and a positive brand presence. Weekend hours may be required.