Retail Customer Host - Fashion & Service Champion (Weekend)

White Stuff; Exeter; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Quarterly bonus opportunity

Up to 25 days holiday per annum plus

Job summary

White Stuff Exeter is seeking a Customer Host who will deliver an outstanding in-store experience. You’ll greet customers, share product knowledge, and guide shoppers through promotions and multichannel options to boost sales.

You’ll join a friendly team, uphold health & safety standards, and contribute to stock replenishment and visual presentation while supporting shop operations and events.

Qualifications

• You'll be passionate about Retail and Fashion.
• You will have the determination to go the extra mile and provide the best customer experience.
• You will thrive in a team environment, and you will inspire others with your passion and support.

Responsibilities

• Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey.
• Holding an understanding of shop KPIs and working to continuously improve them.
• Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders.
• Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations.
• Using knowledge of promotions or discounts available to inform our customers and increase sales.
• Assisting in events including Customer Event and preview evenings.

Job description

White Stuff Exeter is seeking a Customer Host who will deliver an outstanding in-store experience. You’ll greet customers, share product knowledge, and guide shoppers through promotions and multichannel options to boost sales.

You’ll join a friendly team, uphold health & safety standards, and contribute to stock replenishment and visual presentation while supporting shop operations and events.