Retail Customer Experience Specialist

One Stop; Wickham; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop, a Tesco subsidiary, is hiring a Customer Service Assistant in Wickham to join a fast-paced retail team. You will be at the heart of the store, delivering friendly service, processing payments and stocking shelves to keep the shopping experience smooth and enjoyable.

You will help maintain the store’s appearance and safety, support different store areas, and participate in initiatives to gather customer feedback and improve service.

Qualifications

• Provide excellent customer service in a fast-paced retail environment.
• Stock shelves and process payments accurately.
• Maintain store appearance and ensure safety and security.
• Deliver on-the-job coaching and feedback to improve service.

Responsibilities

• Serve customers with passion and pride.
• Encourage customer feedback via surveys.
• Work across store areas including tills, replenishment, online, vending, and stock routines.
• Follow safety procedures and post office checks if applicable.

Job description

One Stop, a Tesco subsidiary, is hiring a Customer Service Assistant in Wickham to join a fast-paced retail team. You will be at the heart of the store, delivering friendly service, processing payments and stocking shelves to keep the shopping experience smooth and enjoyable.

You will help maintain the store’s appearance and safety, support different store areas, and participate in initiatives to gather customer feedback and improve service.