In-Store Customer Experience Specialist

Tesco Retail; Amesbury; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop, a subsidiary of Tesco, seeks a Customer Service Assistant for our fast-paced retail environment. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You’ll work across all areas including online, the tills, replenishment and stock routines, ensuring tasks meet customer needs while practicing safety and compliance. You will engage in seasonal and community activities and uphold our Think 25 policy.

Qualifications

• Providing excellent customer service, stocking shelves and processing payments.
• Working across all areas of the store including online, tills, replenishment, vending and stock routines.
• Following training to work safely and adhere to store policies.
• Participating in seasonal, community and charity events.
• Following Think 25 policy for age-restricted products.
• If the store has a Post Office Local, duties include Post Office operations with required checks.

Responsibilities

• Provide excellent customer service and maintain store appearance.
• Stock shelves and process payments at tills.
• Assist across online orders, replenishment and stock routines.
• Follow safety procedures and wear safety equipment.
• Clock in and out to ensure accurate pay.
• Respond quickly to self-service checkout assistance.
• Support seasonal and community initiatives.
• Follow policies and security procedures.

Skills

Customer service

Stock replenishment

Cash handling

Safety compliance

Communication

Team collaboration

Tools

POS tills

Job description

One Stop, a subsidiary of Tesco, seeks a Customer Service Assistant for our fast-paced retail environment. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance.

You’ll work across all areas including online, the tills, replenishment and stock routines, ensuring tasks meet customer needs while practicing safety and compliance. You will engage in seasonal and community activities and uphold our Think 25 policy.