Retail Customer Experience Specialist

Tesco PLC.; United Kingdom; Remote; GBP 19,000 - 24,000; Full time

Job summary

Tesco PLC at One Stop is seeking a Customer Service Assistant to join our fast-paced retail team. You will be dealing with customers, stocking shelves, and processing payments in a busy store environment.

You will help keep the store safe and tidy, follow training, and support shift coverage when needed, including post office operations if applicable. You will engage customers for feedback and contribute to a welcoming shopping experience.

Responsibilities

• Provide excellent customer service and assist customers.
• Stock shelves and help maintain store appearance.
• Process payments at tills and handle transactions.
• Support day-to-day store operations and cover shifts as needed.
• Follow safety procedures and Think 25 policy for age-restricted sales.
• Engage customers for feedback and maintain a welcoming environment.
• Assist with Post Office Local operations if applicable and comply with background checks.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Job description

Tesco PLC at One Stop is seeking a Customer Service Assistant to join our fast-paced retail team. You will be dealing with customers, stocking shelves, and processing payments in a busy store environment.

You will help keep the store safe and tidy, follow training, and support shift coverage when needed, including post office operations if applicable. You will engage customers for feedback and contribute to a welcoming shopping experience.