Retail Customer Experience Specialist

Bestway Group; Bala; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group in Bala, United Kingdom, is seeking a customer-focused Retail Assistant to greet customers, answer queries and support stock replenishment and merchandising. You will help uphold store standards and create a welcoming shopping environment.

We value a self-motivated, detail-oriented, friendly and respectful approach. Join a family-like team focused on delivering top-notch service and a positive customer experience at every visit.

Qualifications

• Driven and dedicated to exceptional customer service
• Keen eye for detail and accuracy
• Self-starter with proactive approach to tasks

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines
• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

Job description

Bestway Group in Bala, United Kingdom, is seeking a customer-focused Retail Assistant to greet customers, answer queries and support stock replenishment and merchandising. You will help uphold store standards and create a welcoming shopping environment.

We value a self-motivated, detail-oriented, friendly and respectful approach. Join a family-like team focused on delivering top-notch service and a positive customer experience at every visit.