Customer-Focused Sales Assistant

Bestway Group; South Somerset; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Bestway Group in the United Kingdom is seeking a Customer Service Assistant to join our store team and help deliver outstanding service to every customer.

You will greet customers, handle queries, check freshness, support till accuracy, and assist with stock replenishment and merchandising in line with company guidelines. A strong team player with flexible attitude is essential to thrive in a busy retail environment.

Qualifications

• Desire to offer exceptional customer service.
• Great communication skills.
• Ability to establish and maintain positive working relationships.
• Be flexible and adaptable to store needs.
• Ability to prioritise tasks.
• Strong team player and promote team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend productions and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Exceptional customer service

Communication skills

Team player

Flexible

Prioritisation

Job description

Bestway Group in the United Kingdom is seeking a Customer Service Assistant to join our store team and help deliver outstanding service to every customer.

You will greet customers, handle queries, check freshness, support till accuracy, and assist with stock replenishment and merchandising in line with company guidelines. A strong team player with flexible attitude is essential to thrive in a busy retail environment.