Retail Customer Experience & Merchandising Associate

JD Sports; Wolverhampton; Remote; GBP 18,000 - 23,000; Full time

Job summary

JD Sports in Wolverhampton is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, maintain displays, replenish stock, and support daily store operations in a fast-paced retail environment.

The role emphasizes teamwork, learning new skills, and upholding the high standards the brand is known for. A positive attitude and willingness to help customers are key.

Qualifications

• Excellent interpersonal skills for customer-facing roles.
• Ability to adapt communication style to different customers.
• Strong organisational and collaborative abilities.

Responsibilities

• Deliver a positive, welcoming experience for customers and provide product information.
• Meet sales objectives by identifying needs and promoting products.
• Maintain high service and store presentation standards.
• Keep stock displays clean, organized, and well stocked.
• Handle transactions, cash, and stock processes as required.

Skills

Customer service

Communication

Teamwork

Adaptability

Learning mindset

Job description

JD Sports in Wolverhampton is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, maintain displays, replenish stock, and support daily store operations in a fast-paced retail environment.

The role emphasizes teamwork, learning new skills, and upholding the high standards the brand is known for. A positive attitude and willingness to help customers are key.