Retail Customer Experience Champion

Bestway-Group; North Devon; On-site; GBP 12,000 - 15,000; Full time

Job summary

Bestway-Group is seeking a store assistant who delivers exceptional customer service in a busy retail setting. You will greet customers, help with queries, and support merchandising and till accuracy to ensure a smooth shopping experience.

The ideal candidate will communicate well, work effectively in a team, and stay adaptable to store needs. Training and growth opportunities are available within our diverse, inclusive team.

Qualifications

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Job description

Bestway-Group is seeking a store assistant who delivers exceptional customer service in a busy retail setting. You will greet customers, help with queries, and support merchandising and till accuracy to ensure a smooth shopping experience.

The ideal candidate will communicate well, work effectively in a team, and stay adaptable to store needs. Training and growth opportunities are available within our diverse, inclusive team.