Retail Sales & Service Associate

Bestway Group; Bratton; On-site; GBP 16,000 - 21,000; Full time

Job summary

Bestway Group is looking for a driven store assistant who thrives on delivering exceptional customer service. If you enjoy helping people, can stay organized and maintain a positive attitude, this is a great place to build your career.

You will greet customers, respond to queries, handle till transactions with accuracy, support stock replenishment and merchandising, and work as part of a friendly team committed to great customer experiences at our stores.

Qualifications

• Customer service orientation and ability to interact with customers professionally.
• Clear and effective communication skills.
• Ability to build and maintain positive working relationships with colleagues.
• Flexibility to adapt to store needs and schedules.
• Ability to prioritise tasks in a busy retail environment.
• Team-oriented mindset and willingness to support colleagues.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend products and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Exceptional customer service

Great communication skills

Positive working relationships

Flexible/adaptable

Prioritise tasks

Strong team player

Job description

Bestway Group is looking for a driven store assistant who thrives on delivering exceptional customer service. If you enjoy helping people, can stay organized and maintain a positive attitude, this is a great place to build your career.

You will greet customers, respond to queries, handle till transactions with accuracy, support stock replenishment and merchandising, and work as part of a friendly team committed to great customer experiences at our stores.