Customer Experience Specialist

Bestway-Group; Fremington; On-site; GBP 18,000 - 23,000; Full time

Job summary

Bestway Group in Fremington is seeking a store assistant who is driven to deliver exceptional customer service. You will acknowledge customers, respond to queues and queries quickly, carry out freshness checks, and help with stock replenishment and merchandising.

The ideal candidate will have great communication, the ability to build positive working relationships, be flexible and adaptable, prioritise tasks, and be a strong team player committed to promoting team spirit.

Qualifications

• The desire to offer exceptional customer service.
• Great communication skills.
• Able to establish and maintain positive working relationships with others.
• Be flexible and adaptable in line with the needs of the store.
• The ability to prioritise tasks.
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Exceptional customer service

Great communication

Team player

Flexible/adaptable

Prioritise tasks

Positive attitude

Job description

Bestway Group in Fremington is seeking a store assistant who is driven to deliver exceptional customer service. You will acknowledge customers, respond to queues and queries quickly, carry out freshness checks, and help with stock replenishment and merchandising.

The ideal candidate will have great communication, the ability to build positive working relationships, be flexible and adaptable, prioritise tasks, and be a strong team player committed to promoting team spirit.