Retail Customer Experience Associate

Bestway-Group; Wheddon Cross; On-site; GBP 12,000 - 15,000; Full time

Job summary

Bestway Group is seeking a store assistant to deliver exceptional customer service in a busy retail environment. You will greet customers, assist with queries, and promote products while maintaining a welcoming atmosphere.

The role emphasizes teamwork, adaptability to store needs, and contributing to smooth store operations through accurate till handling, stock replenishment, and merchandising. A positive attitude and reliability are essential for success in this position.

Qualifications

• The desire to offer exceptional customer service.
• Great communication skills.
• Able to establish and maintain positive working relationships with others.
• Be flexible and adaptable in line with the needs of the store.
• The ability to prioritise tasks.
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication skills

Relationship building

Flexibility

Task prioritisation

Team player

Job description

Bestway Group is seeking a store assistant to deliver exceptional customer service in a busy retail environment. You will greet customers, assist with queries, and promote products while maintaining a welcoming atmosphere.

The role emphasizes teamwork, adaptability to store needs, and contributing to smooth store operations through accurate till handling, stock replenishment, and merchandising. A positive attitude and reliability are essential for success in this position.