Retail Customer Experience Champion

Bestway Group; Dorchester; On-site; GBP 12,000 - 17,000; Full time

Job summary

Bestway Group is seeking a customer-focused store assistant who thrives on helping shoppers and keeping shelves tidy. If you enjoy greeting customers, answering questions, and supporting a friendly team, this could be a great start to a rewarding retail career.

You will handle till duties with accuracy, promote promotions, and assist with stock replenishment and merchandising. A flexible, proactive attitude and good communication will help you grow with the company in a fast-paced environment.

Qualifications

• Customer service mindset and willingness to go the extra mile.
• Strong communication and relationship-building abilities.
• Flexible and adaptable to store needs.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Be courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising per guidelines.

Skills

Exceptional customer service

Communication skills

Teamwork

Adaptability

Prioritisation

Relationship building

Job description

Bestway Group is seeking a customer-focused store assistant who thrives on helping shoppers and keeping shelves tidy. If you enjoy greeting customers, answering questions, and supporting a friendly team, this could be a great start to a rewarding retail career.

You will handle till duties with accuracy, promote promotions, and assist with stock replenishment and merchandising. A flexible, proactive attitude and good communication will help you grow with the company in a fast-paced environment.