Retail Customer Service Associate: Path to Store Leadership

Bestway-Group; Verwood; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group in the United Kingdom is seeking a store assistant who is driven to deliver exceptional customer service. You will greet customers, respond to inquiries, and help maintain a welcoming store environment while supporting the team in day-to-day operations.

The role emphasizes attentiveness to customer needs, accurate till operation, stock replenishment, and merchandising in line with company guidelines. A strong communicator and adaptable team player will thrive in this role.

Qualifications

• Excellent customer service mindset and willingness to help.
• Strong communication skills.
• Able to establish and maintain positive working relationships.
• Flexible and adaptable to store needs.
• Ability to prioritise tasks.
• Strong team player and supporting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend products and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Customer service

Communication

Team player

Adaptability

Prioritization

Relationship building

Job description

Bestway Group in the United Kingdom is seeking a store assistant who is driven to deliver exceptional customer service. You will greet customers, respond to inquiries, and help maintain a welcoming store environment while supporting the team in day-to-day operations.

The role emphasizes attentiveness to customer needs, accurate till operation, stock replenishment, and merchandising in line with company guidelines. A strong communicator and adaptable team player will thrive in this role.