Customer-Focused Retail Sales Associate

Bestway Group; Verwood; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group is seeking a customer service oriented individual to be the welcoming face of our store. You will engage with customers, respond to inquiries promptly, and ensure a cheerful, respectful shopping experience. Attention to detail and a proactive approach are essential.

Flexibility to meet store needs, prioritising tasks, and maintaining stock accuracy will help you thrive in this role. We value diversity and encourage applicants from all backgrounds to apply.

Qualifications

• The role requires a passion for exceptional customer service.
• Great communication skills are essential.
• Ability to establish and maintain positive working relationships.
• Flexibility and adaptability to meet store needs.
• Ability to prioritise tasks.
• Strong team player with a collaborative mindset.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attend to customer needs with courtesy and attentiveness
• Be courteous, cheerful and respectful at all times
• Recommend products and promotions to customers
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in line with company guidelines

Job description

Bestway Group is seeking a customer service oriented individual to be the welcoming face of our store. You will engage with customers, respond to inquiries promptly, and ensure a cheerful, respectful shopping experience. Attention to detail and a proactive approach are essential.

Flexibility to meet store needs, prioritising tasks, and maintaining stock accuracy will help you thrive in this role. We value diversity and encourage applicants from all backgrounds to apply.