Retail Customer Advisor – Part-Time, Bonus Eligible

Vodafone Group Plc; Gateshead; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Bonus scheme

Pension plan

Holiday entitlement: up to 28 days + 1

Paid charity leave

Job summary

Vodafone Group Plc is seeking a Customer Advisor at Gateshead Metro Centre for a 30-hour week. You will engage customers, understand their needs, and promote products while achieving store KPIs. A friendly, service-driven approach and willingness to work weekends on rotation are essential.

You’ll be joining a team focused on delivering outstanding customer experiences across Vodafone’s network services, with training provided to get you up to speed quickly.

Qualifications

• Customer-focused service-oriented mindset.
• Ability to understand customer needs and provide tailored solutions.
• Team player with a proactive attitude.

Responsibilities

• Engage customers in-store and assist with purchases while delivering excellent service.
• Promote and explain Vodafone products and services to meet sales targets.
• Resolve customer queries and provide effective, personalised support.

Job description

Vodafone Group Plc is seeking a Customer Advisor at Gateshead Metro Centre for a 30-hour week. You will engage customers, understand their needs, and promote products while achieving store KPIs. A friendly, service-driven approach and willingness to work weekends on rotation are essential.

You’ll be joining a team focused on delivering outstanding customer experiences across Vodafone’s network services, with training provided to get you up to speed quickly.