Retail Customer Advisor — Bonus + Great Benefits

VodafoneThree; Bridlington; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Bonus scheme

Pension plan

28 days holiday + bank holidays

Store training

Job summary

VodafoneThree is looking for a Retail Customer Advisor in Bridlington. You will work 37.5 hours across five days per week, including weekends on a rotation, at £13.72 per hour plus a monthly on-target bonus of 15% based on store performance.

Full training is provided to get you started. You’ll join a team focused on delivering excellent customer service, helping customers get the most from our products, and contributing to a positive shopping experience.

Qualifications

• Experience in providing excellent customer service in a retail setting.
• Ability to meet sales targets while delivering high standards of service.
• Comfortable working in a fast-paced, customer-facing environment.

Responsibilities

• Customer engagement to enhance the journey and ensure customers feel valued.
• Deliver service excellence by tailoring and promoting products and services.
• Drive store KPIs through proactive selling and performance focus.
• Provide personalised solutions for general mobile or network inquiries and resolve them promptly.

Skills

Customer service

Sales skills

Teamwork

Tools

POS systems

Job description

VodafoneThree is looking for a Retail Customer Advisor in Bridlington. You will work 37.5 hours across five days per week, including weekends on a rotation, at £13.72 per hour plus a monthly on-target bonus of 15% based on store performance.

Full training is provided to get you started. You’ll join a team focused on delivering excellent customer service, helping customers get the most from our products, and contributing to a positive shopping experience.