Retail Customer Advisor — Bonus Pay & Training

VodafoneThree; Newcastle upon Tyne; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Bonuses

Pension plan

Discounts & vouchers

Paid time for charity

28 days holidays + bank holidays

Job summary

VodafoneThree is seeking a Retail Customer Advisor in Newcastle on a full-time basis to join our store team. You’ll welcome customers, understand needs, promote our products and services, and help achieve store targets while delivering outstanding service.

We offer 37.5 hours across 5 days (includes weekends on a rotation basis) with a pay of £13.72 per hour plus an on-target bonus of 15% paid monthly based on store performance. Full training provided.

Qualifications

• Strong focus on delivering exceptional customer service.
• Ability to understand and meet customer needs.
• Willingness to learn and promote products and services.
• Ability to work well within a team and meet targets.

Responsibilities

• Engage customers and enhance their in-store journey.
• Promote and explain our products and services.
• Meet store KPIs by driving sales and performance.
• Provide personalised solutions for customer enquiries.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

VodafoneThree is seeking a Retail Customer Advisor in Newcastle on a full-time basis to join our store team. You’ll welcome customers, understand needs, promote our products and services, and help achieve store targets while delivering outstanding service.

We offer 37.5 hours across 5 days (includes weekends on a rotation basis) with a pay of £13.72 per hour plus an on-target bonus of 15% paid monthly based on store performance. Full training provided.