In-Store Retail Advisor - Monthly Bonus & Benefits

Vodafone Group Plc; Newcastle upon Tyne; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Great pay & bonuses

Up to 28 days off + bank holidays

Charity time off

Discounts & vouchers

Pension plan

Job summary

Vodafone Group Plc in Newcastle upon Tyne is seeking a Retail Customer Advisor to welcome customers, understand their needs and explain our mobile plans and devices to help them get the most from our network.

You’ll join a friendly team with full training provided. The role is 37.5 hours per week across five days, including weekends, with a competitive hourly rate and an on-target bonus paid monthly based on store performance.

Qualifications

• Customer-focused and able to deliver exceptional service.
• Team player who collaborates well in a busy store.
• Problem solving and proactive in addressing customer questions.

Responsibilities

• Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
• Tailor and promote innovative products and services.
• Drive sales and meet store KPIs as a team.
• Provide personalised solutions for general mobile or network queries.

Job description

Vodafone Group Plc in Newcastle upon Tyne is seeking a Retail Customer Advisor to welcome customers, understand their needs and explain our mobile plans and devices to help them get the most from our network.

You’ll join a friendly team with full training provided. The role is 37.5 hours per week across five days, including weekends, with a competitive hourly rate and an on-target bonus paid monthly based on store performance.